One AI agent for every conversation.
BluSynq answers calls, texts, and emails, gathers them in a single inbox, and turns each one into booked work — quotes signed and paid without leaving the thread. Here’s how it all fits together.
No setup fees · Live in a day · Cancel anytime
Four channels, one conversation
Voice, text, email, and chat all land in the same place. Whatever channel a customer starts on, the whole thread is captured and summarized for you.
Voice
A natural-sounding AI answers every call 24/7 — booking slips, quoting service, and transcribing every word, even voicemails.
Text / SMS
Customers text the way they already do. The AI replies instantly, sends links, and flags anything that needs your eyes.
Long threads, attachments, and quotes keep moving — summarized right next to your calls and texts.
ChatComing soon
A website chat widget your customers can message from any page — handled by the same AI, in the same inbox.
Every conversation, in their language.
BluSynq understands and replies in five languages across voice, text, and email, so every customer gets a natural answer, automatically. No phone menus, no language barrier.
English, French, Spanish, Portuguese, and German today, with more on the way.
A receptionist that never misses a call.
BluSynq picks up on the first ring, around the clock, and actually gets things done on the call — not just a message taken, but an appointment booked and a quote sent.
- Answers in a natural voice, day and night
- Books slip reservations and service appointments
- Quotes services and captures customer details
- Transcribes every call — including voicemails
- Transfers or escalates to your team when needed
“Thanks for calling Anchor Bay — I can book your haul-out for Thursday at 9 and text you the quote to approve. Want me to lock that in?”
Appointment bookedEvery conversation, gathered in one place.
No more jumping between a phone, a texting app, and three email accounts. Calls, texts, and emails land in one inbox, each with an AI summary, so you can catch up on everything in seconds.
- AI summary on every conversation
- Full transcripts and history, searchable
- Follow-ups surfaced so nothing slips
See exactly how your AI is doing
A live Voice Dashboard tracks call volume, time handled, and call quality across today, the last 7 days, or the last 30 days — refreshed automatically.
Voice Dashboard
How your AI assistant is handling calls in the last 7 days.
Volume & time
Total calls, average call duration, and total time on calls — a direct measure of the work taken off your team.
Call quality
Completion rate, follow-up rate, and transfer rate, so you can see how cleanly the AI is resolving conversations.
Always current
Pick a time range and the numbers refresh on their own — no exports, no spreadsheets to maintain.
You decide how much it does
Train BluSynq on your marina, then dial in its autonomy. It only ever acts the way you’ve told it to.
Agent instructions
Tell BluSynq exactly how to handle requests — what to book, what to quote, what to never do.
Knowledge base
Hours, rates, policies, and the details about your marina the agent answers from.
Escalation contacts
Name the people the agent transfers to when a conversation needs a human.
Manual mode
The agent drafts responses and you send them.
Ask mode
The agent acts, but asks for confirmation first.
Auto mode
The agent handles routine conversations on its own.
From conversation to paid invoice.
No more chasing paperwork across email. BluSynq turns a chat into a signed agreement and a paid invoice, end to end.
- Send a quote the customer can accept in one tap
- Legally-binding e-signatures, right in the thread
- Collect payment the moment it’s signed
Connected to the tools you already run on
BluSynq isn’t a walled garden. It plugs into your marina software and your own APIs so it can act on real data, not just take messages.
Works directly inside DockMaster — reads and updates customers, boats, service, and slips, and sends estimate approvals out for e-signature, right in the conversation.
dockmaster.com →
Works with BluMarina, the cloud marina platform — keeping customers, boats, service, and slips in sync and sending estimates out for e-signature.
goblumarina.com →Your own APIs
Connect any tool you already use. Give the agent a new capability and it can call it on a live conversation.
Features, answered
The questions marinas ask most when they’re sizing up BluSynq.
What channels does BluSynq cover?
BluSynq answers voice calls today, with text (SMS) and email handled in the same unified inbox so every conversation — whatever channel it started on — lands in one place with an AI summary. A website chat channel is coming soon.
What languages does BluSynq speak?
BluSynq understands and replies in five languages today (English, French, Spanish, Portuguese, and German) across voice, text, and email. It picks up the customer’s language automatically and answers naturally in it, with more languages on the way.
What does the voice AI agent actually do on a call?
It answers in a natural voice 24/7, books slip reservations and service appointments, quotes services, transcribes every word (including voicemails), and transfers or escalates to your team when a call needs a person.
How much control do I have over the AI?
You set the agent’s instructions, a knowledge base about your marina, and escalation contacts. An agent mode controls autonomy: Manual (it drafts, you send), Ask (it acts but confirms first), or Auto (it handles routine conversations on its own).
What analytics does BluSynq provide?
A live Voice Dashboard tracks total calls, average and total call duration, completion rate, follow-up rate, and transfer rate across today, the last 7 days, or the last 30 days, refreshing automatically.
Can BluSynq send contracts and collect payment?
Yes. BluSynq turns a conversation into a quote the customer can accept in one tap, captures a legally-binding e-signature in the thread, and collects payment the moment it’s signed.
Does BluSynq connect to my existing tools?
BluSynq connects to your own APIs and includes built-in integrations with the DockMaster and BluMarina marina platforms — reading and updating customers, boats, service, and slips, and sending estimate approvals out for electronic signature.
See BluSynq handle a real conversation.
Book a demo and we’ll show you a live call, text, and email on your marina’s number — and get you set up.